Monday, April 4, 2011

Measuring the immeasurable

This past week Peace Corps volunteers from all around the country are filling out their VRFs. Essentially, the VRF is a way to quantify the work that we do as Peace Corps volunteers. As with any job, you need to be held to standards and you need to prove your work, especially when you’re being funded by government tax dollars. But what’s been difficult for me to grasp is how to quantify development work. It’s an age old question and certainly not one that I’m going to solve. But the bigger issue here is whether or not I want to spend the rest of my life trying to prove value.
The people I work with are “pilas” basically on the ball. They’re very driven, busy, motivated and I believe that they truly care about the work that they do and doing it well. So then clearly I’m not going to be going around the office giving workshops on how to help empower women when they know better than I do. I’m a fan of subtleties. I enjoy leading by example in a quiet and humble manner. I think it’s catching on as well. But how do you measure that? How do I say, the fact that I’m always talking about water and exercise has caused my co-workers to drink more water? Or that my counterpart now goes running in the morning. I didn’t give a taller (workshop) about running. It just catches on. I can’t put in my VRF that every Monday, Tuesday and Wednesday afternoon I go with my other counterpart to her K’iche’ lessons and essentially serve as a teacher’s assistant. Is that helping my community necessarily? No. But the ladinos are certainly interested as to why this American actually cares enough about K’iche’ to go to these classes.
On the other hand, you have these large institutions that are in the business of development. They’ve got metrics and deliverables…but what does that really mean? How does one measure impact. Furthermore, how does one measure long term impact? To measure means that the impact has to be quantifiable, it has to be tangible. How can you measure morale? How can you measure confidence? How can you measure pride?
As I’m sure all of you know by now, I’ve become incredibly interested in the Mayan population. The culture is fascinating to me and I’ve always been drawn to issues concerning race. Here, the culture that differentiates Guatemala from other Central American countries and what really draws tourism is the Mayan culture; yet, most people find the Mayan population to be slow, backward, and worthless. This culture created some of the fundamental principles of society! And they’re slow? Perhaps it is difficult for them to grasp modern technology…but it would be for anyone that spends the majority of their time still doing manual labor and without access to education, health services, and technology. I ran into this guy on my way to Nebaj (a region in Northern Quiché) who said “it’s great that our ancestors didn’t write anything down; imagine what would have been stolen from us.” I never thought of it like that. There must be an incredible amount of knowledge within the Mayan population (especially among the elders) that is in threat of being completely wiped out. So what do they do? Continue to preserve their oral traditions that could diminish completely due to modernization or encourage to take the oral into written form? Something to definitely keep in mind.
But I digress. The point is the Mayan population. So I’ve done a handful of talleres with the Mayan Council but I really feel as though my impact is my presence and my continued interest in wanting to learn about their culture, customs and giving value to what they do and how they serve the community. How can I put that in a VRF? My counterpart thanked me the other day for taking the time to be with them for pushing them to become better. I wasn’t exactly sure how I did that, I’m usually sitting in a room while they all speak K’iche’ and I try to follow along with the splash of Spanish they throw in. But if that’s what it takes for a group of people to feel valued, wonderful!
I know there’s no way to fix how I have to measure my service, it has to happen. I just wish there was a way to communicate the intangible, the immeasurable, the aspects of service that truly make this rollercoaster ride of emotions, ideas, experiences worthwhile and meaningful. The reason why I decided to dedicate two years of my life to the Peace Corps.

2 comments:

  1. Hi there! I'm leaving for Rwanda early next month. I've been working in public health for the last three years at a county health department. In that time I've participated in many local, state, and national programs and metrics is always a sticky subject. What's most important and seems to be long term change is always the hardest, or impossible to measure. So other measurements are picked in hopes that they'll be good enough indicators.

    I'm interested to hear if pc taught you any evaluation methods, non-traditional or otherwise during PST. Best of luck on your quest!

    Heidi

    ReplyDelete
  2. Hi Heidi! PC definitely taught us evaluation methods, I think it's a lot "easier" or concrete in the areas of health and agriculture. Municipal development is a trickier one, but we do the best we can! M&E, sustainability and metrics of "success" are definitely a part of our work so that we can track progress and ultimately fight for the incredibly small piece of our defense budget that PC gets.

    ReplyDelete